What we collect

When you send an estimate request, we receive what you type into the form: your name, phone number, email address, ZIP code, the kind of project, when you would like to start, any notes, and the page you sent it from. If you came to the site from an ad or a link with campaign details in it, such as which ad you clicked, we keep those details with your request so we know which ads bring in work. We also record whether you checked either text message box, and when.

How we use it

We use it to answer your request, set up a visit, and talk through your project. We do not sell it. We share it only with the service providers that help us run the business, such as the system that receives the form, keeps our customer records, and sends the texts you agreed to. Those providers work only for us and may not use your mobile number, your text message opt in data, or your consent for anything else. We never share your text message opt in data or consent with anyone else, as explained below.

Text messages

If you opt in to texts, we use your mobile number only to send the messages you agreed to. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt in data and consent will not be shared with any third parties. Reply STOP at any time to stop texts, or HELP for help.

Details about the Complete Deck & Fence Texts program are in our Terms and Text Messaging Terms.

Cookies and tracking

This site does not set its own cookies or run advertising trackers. If that changes, this page will say so before it does.

How we protect your information

We keep the information you send us in secure, password protected business systems that only our team can access. Our website uses an encrypted connection (HTTPS), and the service providers we use apply industry standard safeguards. No method of sending or storing data is perfectly secure, but we work to protect your information and limit who can see it.

Your choices

You can ask us to update or delete the information you sent at any time. You can stop texts at any time by replying STOP. To ask about your information, email completedeckandfence@gmail.com.

Changes to this policy

If this policy changes, the new version will be posted on this page with a new date.

Contact us

Call (615) 913 5870 or email completedeckandfence@gmail.com.